Refund Policy

Last Updated: July 20, 2026

            Full Refunds. Our main policy is simple: if you're not satisfied with your purchase, we offer a full refund on eligible orders. Your satisfaction is our priority.
        

1. Our Full Refund Promise

At BloxProduct, operated by BloxProducts LLC, we want you to be completely happy with your purchase. If something isn't right, we will provide a 100% full refund of the amount you paid for eligible orders — no restocking fees and no hidden deductions.

2. Refund Eligibility

To keep our full refund promise fair for everyone, an order is eligible for a full refund when:

The license key has not been redeemed, activated, or used; and
The refund request is made within 14 days of the purchase date; and
The request relates to a digital license key purchased directly through BloxProduct.

If your license key does not work as intended and we are unable to resolve the issue, you are entitled to a full refund even if the key was redeemed.

3. How to Request a Refund

Requesting a refund is easy:

Email us at [email protected] or use our contact form.
Include the email address used at checkout and, if available, your order number or the license key in question.
Briefly let us know the reason for your request so we can help as quickly as possible.

4. Processing Your Refund

Once we receive your request, we will review it and, where eligible, approve your full refund promptly. Approved refunds are issued to your original payment method. Please allow up to 5–10 business days for the refunded amount to appear on your statement, depending on your bank or payment provider.

5. Exceptions

While full refunds are our standard policy, we may decline a refund in limited circumstances, such as:

Requests made outside the 14-day window for a license key that has already been redeemed and is working as intended.
Requests that show evidence of fraud, abuse, or violation of our Terms of Service.

Nothing in this policy affects any statutory rights you may have as a consumer under applicable law.

6. Chargebacks

If you experience a problem with your order, please contact us first — we are confident we can make it right. Filing a chargeback without contacting us may delay a resolution. We reserve the right to suspend accounts associated with fraudulent chargebacks.

7. Contact Us

Questions about a refund or this policy? We're here to help:

BloxProducts LLC
Email: [email protected]
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States